EUROCONTROL protects your personal data in accordance with the EUROCONTROL Regulation on Personal Data Protection adopted by its Member States, Office Notice 34/08 of 2.7.2008, and its Implementing Rules which were published by Office Notice 25/17 of 25.10.2017.
Why do we collect, store and process your data?
The EUROCONTROL website offers an insight into news, topics and activities of the Organisation to a wide range of people interested in European air traffic management (ATM). It also links visitors to EUROCONTROL’s project or programme sites which are of interest to the ATM community.
EUROCONTROL may collect and process your personal data for a number of reasons: Subscription to newsletters; registration to events; web site statistics; etc.
What personal data do we collect, store and process via the EUROCONTROL public web site?
Cookies are short text files stored on a user’s device (such as a computer, tablet or phone) by a website, which could be used for the technical functioning of a website, for gathering statistics on the use of the website or for other purposes, such as to provide a user with a more personalized experience. On EUROCONTROL web site we use only web analytics cookies.
When you subscribe to our e-news, register to our events, or submit a service request form, we gather in a dedicated database a number of personal data. Furthermore, when launching emails or e-news campaigns we gather data to assess the impact of a campaign. Hence, depending on the nature of the event or subscription, the following data might be gathered and stored in our dedicated database:
- Corporate profile:
Title, Name, Job Title, Function, Company Name, Email, Work Phone, Work Address (street, zip code, city, country), the list of meetings or events in which you are participating or have participated, the meeting reports and your private address if you have agreed that it can be used for our interactions.
- Full personal data:
Corporate profile fields as well as Nationality, Company Department, alternative email addresses, and private phone if you have given it, and visa information if you have asked for assistance in obtaining a visa for visiting our premises.
- Tracking data:
This information is generated by our email campaigns is kept and used in anonymised form solely for statistical purposes, i.e. to establish the usefulness of a mailing. Personal tracking data will not be used except in cases where, after consultation with the subscriber and upon request, a staff member verifies that an email has been sent and arrived at its destination.
In the cases when you register for one of our online services via our website, the processing of personal data for the purposes of delivering the service is explained in a service specific privacy notice which can be found either as part of the service's registration process, the service's web page, or on the service's interface.
The data gathered via the web-based subscription or event registration forms are stored within a database of stakeholder contact information. It might also contain information obtained from you at meetings at EUROCONTROL, on visits to your organisation, or at other events in which EUROCONTROL is involved.
This database enables the creation of mailing campaigns with a possibility to track if the mail has arrived and been opened by the recipient. This tracking data is kept and used solely for statistical purposes to establish the usefulness of a mailing. It is used in an aggregated and anonymised manner. The aim is to identify the information which is most relevant to users.
Who is your data disclosed to? Who has access to your data?
We either collect the data directly from you when you subscribe to one of our meetings, events or service or we create a record of you because you are part of a delegation from your State or Organisation which participates in our meetings. We also collect data from you when you ask for access to one of our services. Your name may also appear in reports of meetings where you have met our staff members. .
The collected personal data is treated with confidentiality by the relevant staff of EUROCONTROL. In particular:
- Meeting secretariats and stakeholder relations assistants who keep distribution lists up-to-date will have access to full personal data
- All EUROCONTROL staff that need to contact you for professional reasons, to invite you to events or to inform you about relevant news and will have access to the corporate profile only.
What are your rights under the EUROCONTROL Data Protection Regulation?
You have the right to access, rectify, complete and update your data and you may also ask an immediate update or deletion of your personal information by contacting srm admin support . You have the right to object to the use of your personal data in some circumstances. You have the right to request additional information about the handling of your personal data by contacting srm admin support.
How can you withdraw consent you have given to EUROCONTROL?
You may withdraw your consent at any moment by contacting srm admin support by mail or by unsubscribing directly via the marketing material; Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) you originally agreed to.
What do we do to avoid misuse or unauthorised access to personal data concerning you?
EUROCONTROL is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, EUROCONTROL has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online. Staff handling your data are bound by confidentiality obligations.
What safeguards do we apply when we transfer your data to third parties?
EUROCONTROL has implemented contractual safeguards that ensure your data is managed in accordance with EUROCONTROL Data Protection rules
We will not, under any circumstances, share with or sell your personal information to any third party for marketing purposes, and you will not receive offers from other companies or organisations as a result of giving your details to us.
Data Protection Officer
What are the contact points for questions and complaints?
These are the data controllers responsible for their respective specific periodical newsletter and publications as mentioned below. If you cannot find your data processor, contact srm admin support:
|PRM newsletter||Danny Debals||Contact|
|LSSIP newsletter||Danny Debals||Contact|
|SESAR PJ19 / PJ20||Wim Post||Contact|
|Special flash info||Wim Post||Contact|
|EATMA newsletter||Wim Post||Contact|
|Skyway monthly digest||Kyla Evans||Contact|
|Skyway monthly digest||Kyla Evans||Contact|
|Hindsight magazine||Antonio Licu||Contact|
|ACAS bulletin||Antonio Licu||Contact|
|Industry monitor||David Marsh||Contact|
|All-causes delay report||David Marsh||Contact|
|Network operations reports||Gerard Boydell||Contact|
|IANS newsletter||Alex Wandels||Contact|
|NM ATFM Daily briefing||Christopher Peregrine||Contact|
|UAS community||Mike Lissone||Contact|